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Activating Your Software Assurance BenefitsWhen your organisation bought Software Assurance, one employee will have been nominated to receive communications about it and take responsibility for activating the benefits. This person - your 'notices contact' - will receive an email asking them to activate the benefits by following this simple process:
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| 1. | Click on the MVLS registration link in our invitation email and log in to .NET Passport |
| 2. | Accept the terms and conditions |
| 3. | Designate at least one Software Assurance benefits administrator |
| 4. | Assign/edit benefits administrator privileges at enrolment and/or benefit level |
MVLS then sends each administrator an email guide to activating the benefits they've been assigned to manage.
2 Benefits administrator: initial set-up
For each of the Software Assurance benefits you are entitled to, the designated benefits administrator needs to activate the benefit. To do this:
| 1. | Click on the MVLS registration link in the invitation email and log into .NET Passport (see above) |
| 2. | Select an agreement number to see the current Software Assurance benefits that apply to that agreement |
| 3. | Activate the benefits |
3 Assign and activate selected benefits
| • | Ensure you have administrative rights to activate training vouchers or contact your notices contact or benefits administrator |
| • | Log into Microsoft Volume Licensing Services at https://licensing.microsoft.com |
| • | Go to the Software Assurance Benefit Summary page |
| • | Select the Desktop Packaged Services benefit (Optional: Increase the number of days for Desktop Deployment Planning Services by applying training vouchers. May require benefit administrator approval) |
| • | Assign the Desktop Deployment Planning Services voucher to a project manager |
The project manager will receive an e-mail with information about the benefit and a link directing them to contact a local Microsoft partner or Microsoft Consulting Services to schedule an engagement.
Information Work Solution Services
| • | Ensure you have administrative rights to activate training vouchers or contact your notices contact or benefits administrator |
| • | Visit Microsoft Volume Licensing Services at https://licensing.microsoft.com |
| • | Go to the Software Assurance Benefit Summary page |
| • | Select the Information Work Solution Services benefit |
| • | Select the service you want: Information Work Value Discovery Workshop (requires two training vouchers) or Information Work Architecture Design Session (requires four training vouchers) |
| • | Assign the Information Work Solution Services voucher to a project manager |
Windows Fundamentals for Legacy PCs
| • | Visit Microsoft Volume Licensing Services at https://licensing.microsoft.com |
| • | Go to the Software Assurance Benefit Summary page |
| • | Select the Windows Fundamentals for Legacy PCs benefit |
| • | Download Windows Fundamentals for Legacy PCs |
Windows Vista Enterprise & Virtual PC express
| • | Visit Microsoft Volume Licensing Services at https://licensing.microsoft.com |
| • | Go to the Software Assurance Benefit Summary page |
| • | Select the benefit Windows Vista and/or Virtual PC Express |
| • | Download Windows Vista and Virtual PC express benefits |
Home Use Programme(HUP)
| • | Click on the 'Home Use Programme' (HUP) link on the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate at least one employee who should qualify to receive the benefit |
| • | Activate the benefit to enable the HUP programme code (this is needed to access the HUP website) |
| • | On activation, a notification email with the HUP programme code will be sent to each employee, explaining how to access the benefit |
Employee Purchase Programme (EPP)
| • | Click on the 'Employee Purchase Programme' (EPP) link on the summary page (either MVLS or eOpen website) |
| • | Designate at least one employee who should qualify to receive the benefit |
| • | Activate the benefit to enable the EPP programme code (this is needed to access the EPP website) |
| • | On activation, a notification email with the EPP programme code will be sent to each employee, explaining how to access the benefit |
TechNet Online Concierge Chat & TechNet Plus
| • | Click on the 'TechNet Online Concierge Chat' or 'TechNet Plus' link on the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate at least one employee who will qualify to use the TechNet Online Concierge Chat |
| • | Activate the benefit to generate subscriber IDs for each designated employee |
| • | Each designated employee follows the link to the TechNet registration site to complete the set-up |
| • | On activation, a notification email with the subscriber ID will be sent to each designated employee, explaining the benefit |
Problem Resolution Support
| • | Click on the 'Problem Resolution Support' link from the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate at least one authorised user / caller on the Software Assurance access ID |
| • | Review eligible server products bought under the enrolment |
| • | Activate the benefit (first time only) to enable the Software Assurance access ID for the enrolment (this is needed to receive Software Assurance support) |
| • | Edit, add or remove the list of authorised users / callers on the Software Assurance access ID at any subsequent time |
| • | On activation, a notification email with the Software Assurance access ID will be sent to each authorised user / caller, explaining the benefit |
TechNet Plus Subscription Service
| • | Click on the 'TechNet Plus Subscription Media' link on the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate the benefit contact who qualifies to receive the media and manage the benefit (only one contact allowed) |
| • | Activate the benefit for this contact |
| • | Update benefit contact information at any subsequent time |
| • | The TechNet Plus Subscription Media kit and regular updates will be sent to the chosen contact |
| • | On activation, a notification email will be sent to your designated contact, explaining the benefit |
Extended Lifecycle Hot-fix Support
| • | Please contact your Microsoft representative or call the Software Assurance helpline on 0800 917 9016 for information |
| • | If you have existing Premier Support agreements, you should discuss your options with your technical account manager |
Pre-Installation (WinPE) & Corporate Error Reporting (CER)
| • | Click on the 'WinPE' or 'CER' links on the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate the benefit contact who qualifies to receive the media and manage the benefit (only one contact allowed) |
| • | Activate the benefit for this contact |
| • | The WinPE and CER tools will be distributed via the EA / Select programme CD kit, or can be downloaded from the MVLS site |
| • | Edit the chosen contact name at any subsequent time |
| • | On activation, a notification email with programme details will be sent to your designated contact |
Enterprise Source Licensing Programme
| • | This benefit is not managed via the MVLS website, but you can download application forms from the site |
| • | Please contact your Microsoft representative or call the Software Assurance helpline on 0800 917 9016 for information |
eLearning Modules
| • | Click on the 'IW', 'Client' or 'Server' eLearning links from the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate the benefit contact who qualifies to receive the media and manage the benefit (only one contact allowed) |
| • | Activate the benefit for this contact |
| • | For IW or Client, the eLearning modules will be distributed via the EA / Select programme CD kit, or can be downloaded from the MVLS site |
| • | These eLearning modules will be distributed via a programme CD kit, which will be mailed to the chosen contact; the modules may also be downloaded from the MVLS website |
| • | On activation, a notification email with programme details will be sent to your designated contact |
Training Vouchers
| • | Click on the 'Training Voucher' link on the agreement summary page (on either the MVLS or eOpen website) |
| • | Designate at least one benefit contact who is authorised to generate training vouchers |
| • | Activate the benefit for your designated contact(s) |
| • | Designated contacts create and distribute training vouchers for employees (trainees) |
| • | Trainees sign up for courses from a Certified Partners for Learning Solutions organisation and give the information on their voucher |
| • | On creation of each voucher, a notification email with the voucher will be sent to the trainee, explaining the benefit |
