A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution. The fast, convenient, painless way to uptime.
Purchasing Installation Services from an APC certified field service engineer allows you to take advantage of project engineering expertise gained from years of experience designing and implementing complex infrastructure solutions.
An APC certified installation and commissioning of your solution ensures your equipment is configured for optimal performance, saving you time and money and extending the life of your hardware solution. With the option of installation packages or individual service components, our installation services are structured in such a way as to allow you to pick and choose what you would like APC to do for you.
An examination of your system designed to ensure optimal performance.
Your best defense against downtime. In order to keep your APC systems running at maximum efficiency, it is imperative that Preventive Maintenance be performed on a regular basis. Our service policy is to prevent problems before they occur.
Advance power and air systems contain components and parts that will wear out over time. Proper care and regular maintenance will help you avoid unnecessary downtime, saving you time and money. To be sure your system is receiving the care it needs, you need specially trained staff, who are familiar with the inner workings of the APC products. APC Preventive Maintenance services give your system the level of service it needs and you the peace of mind you deserve.
On Site Service
An APC factory trained technician will arrive on site to diagnose or repair your APC equipment.
The right people, the right place, the right time. In today's world, keeping your systems on line is critical to your business. An extended outage can cost tens or even hundreds of thousands of dollars in lost productivity. APC On Site Repair services are designed to get you the help you need on location to bring your business back up and running in a time frame compatible with your business requirements.
Our Field Service Engineers are trained to isolate and correct the problem in as little time as possible, minimizing downtime. Available in 4 Hour, Next Day and Next Business Day response times, APC can offer the flexibility you need to fit your business needs and your budget.
An extension of coverage beyond the original factory warranty. Protection for your system, peace of mind for you.
With the APC Extended Warranty program, you will have peace of mind knowing that in the unlikely event of a failure, your product will be repaired or replaced quickly, minimizing downtime. Our warranty guarantees free next business day delivery of parts or unit to ensure you get what you need as soon as you need it.
Remote Monitoring Service
Optimize the support and operation of your physical infrastructure. APC Remote Monitoring Service can be implemented as a primary or secondary level of support to predict, track and remediate site problems in a timely and efficient manner. This service will interpret events and activate the proper response mechanism with user defined notification rules, including e-mail or a phone call.
The user friendly web portal gives customers easy access to up-to-date operational data, inventory status and dynamically generated reports. With APC Remote Monitoring Service, customers can have peace of mind knowing their physical infrastructure is being monitored by trained experts, 24 hours a day.